Contact Us and FAQs

 

Contact Information

 

Office and warehouse location:
(by appointment only)

Unit 2, 35 Progress Street

Mornington Vic 3931 Australia

telephone: (03) 59755414

telephone (international): +61 3 59755414

mobile:  0412 392912

mobile (international):  +61 412 392912

email: andrew@brollybooks.com

 

Sales Enquiries:

Sales Enquiries:

Andrew Adam

Sales Director

telephone: (03) 59755414

telephone (international): +61 3 59755414

mobile:  0412 392912

mobile (international):  +61 412 392912

email: andrew@brollybooks.com

 

Frequently Asked Questions (FAQs)


Here are the answers to a number of enquiries we receive regularly.


Please note trade enquiries should be referred to the appropriate sales and publishing personnel as detailed on the Contact Us page.


Any additional general queries may, in the first instance, be sent to the  Submissions Editor.


How to Search for Information on this Site


Which Search option should I use if looking for something on the site?

If you are looking for a particular book, enter the book's name or its ISBN or the author's name in the 'Product Search' box to the left of this page. 


If you are looking for any other general information on the site, enter the topic (e.g. 'submission guidelines') in the general 'Search' box which is immediately underneath the 'Product Search' box.

More specific 'Search' boxes are provided on the individual pages.

If you are unable to find what you are looking for, email our office for further information.


Submission Guidelines for Unsolicited Manuscripts and Illustrations


Does Brolly Books accept unsolicited manuscripts?

We regret due to difficult market conditions we are unable to consider unsolicited manuscripts at the present time.  When and if this situation changes, we will update this notice accordingly.

 

Submission guidelines for illustrators:

We are rarely able to commission artwork but we pride ourselves on the visual quality of our books and are always interested in seeing the work of up-and-coming -- and established -- illustrators, particularly those based in Australia and New Zealand. 

Provided the illustrations are suitable for young children, freelance illustrators are welcome to submit some sample, low-resolution jpgs of their work (4-6 pieces which are representative of the illustrator's style[s]) to the emma@brollybooks.com, together with a link to their website if available.  We will then hold the illustrator's contact details and samples on file for future reference.

Trade and Rights Enquiries


Who is the trade distributor for Brolly Books?

Brolly Books uses different distributors depending on market segments and territories. Please refer to Distributors and Trade Enquiries for further information.

Who is the contact at Brolly Books for rights enquiries, export sales and other international trade matters?

Please contact Andrew Adam, Sales Director, at andrew@brollybooks.com


Ordering Books through the Brolly Shop

Can I order a book direct from Brolly Book?

Yes, several of our books are available through the Brolly Shop in Australia.  The shop is updated regularly and special offers, when available, are included on the General and Children's Book page.

How much does it cost to deliver the book to me?


Delivery to customers anywhere in Australia is $8.00 per book, including postage and handling, with free delivery anywhere in Australia for orders over the value of $50.


Are books cheaper through the Brolly Shop than retail outlets?

The Brolly Shop is generally a little cheaper than retail outlets, but as noted above a $8.00 postage and delivery charge is added to each book ordered (Australia-wide). Deliveries for orders over the value of $50 will be delivered free to anywhere in Australia.


Can I place an order if I am overseas?

If you are overseas and wish to place an order, please contact us and provide details regarding the book(s) you want to order, and the delivery address. We will then provide a quotation including the cost of delivery to your location.

Do I have to register with Brolly Books to place an order?

No, it is not necessary to register with Brolly Books when placing an order.


Are all books published by Brolly Books available in the Brolly Shop?

Not all books published by Brolly Books are available to purchase from the Brolly Shop.  Books not available for purchase through the Brolly Shop are listed in the catalogue section of this website, but without a shopping cart option.
The trade distributor for the book(s) in question are also provided in the catalogue section.


What if a Brolly Book I want is not in the Brolly Shop?

Not all books published by Brolly Books are available through the Brolly Shop. If you wish to order a Brolly book that is not in the Brolly Shop, please contact us and we will do everything possible to assist you further in your search.

 

Publishing Services


Is Brolly Books able to provide editing, design, and book production services?

Please refer to the Publishing Services on our website.

Is Brolly Books able to provide book distribution and marketing services

No, Brolly Books is unable to provide book distribution and marketing services. Organisations or self-published authors seeking distribution of their books through the book trade in Australia are advised to contact book distributors or wholesalers. A useful link to book distributors in Australia may be found on the Australian Publishers' Association website.



Privacy Policy


This information sheet provides the text of the ten National Privacy Principles from Schedule 3 of the Privacy Act 1988 (Cth) as amended to 14 September 2006.


Browsing

When you browse our site, we track all pages that are viewed. This information is available minimally through the web server logs.


Searches

Search terms that you enter when using our search engine are collected. We use these search terms to ascertain what people are looking for at this site, and to improve the services that we provide.


Links to other sites

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.


Cookies

A cookie is a short piece of data which is sent from a web server to a web browser on the user's machine when the browser visits the server's site. The cookie is stored on the user's computer, but it is not an executable program and cannot do anything to your computer.

Whenever a web browser requests a file from the same web server that sent the cookie, the browser sends a copy of that cookie back to the server along with the request. In this way, the server knows you have visited before and can co-ordinate your access to different pages on its web site. A server cannot find out a name or e-mail address, or anything about a user's computer, by using cookies.

This system uses cookies to obtain session details for access to parts of our site. Cookies are essential in providing a seamless access to our range of services. Cookie information is not further stored or collected by us. If you choose not to accept cookies from this site, you will not be able to maintain a session-based interaction with the site and will be treated as an anonymous browser.

For more information: Privacy Principles (Type: .pdf Size: 65.84 KB)